CASE STUDIES

Proven results.

A selection of recent client outcomes where our independent expertise delivered measurable, lasting change.

We have helped our clients to save a combined total of over £480m+ through smarter supplier strategies, procurement expertise, and operational transformation.

01
Case Study

Global Construction Leader

THE CHALLENGE

A global construction organisation operating across more than 20 countries was managing a fragmented print environment with multiple suppliers, inconsistent service levels, and limited visibility of costs. As the business continued to grow, print expenditure was increasing, security standards varied between locations, and the lack of a global strategy made it difficult to support new projects and mobilise sites quickly. The organisation needed a partner that could standardise print infrastructure, improve governance, and deliver a scalable managed print solution capable of supporting rapid international expansion.

THE SOLUTION

Following a comprehensive assessment of the existing print estate, we designed and implemented a global print strategy focused on reducing complexity, improving security, and delivering long-term cost control. Services included:

  • Standardising the print estate globally, creating a consistent user experience and simplifying device management.
  • Implementing Follow Me printing to enhance document security and reduce waste.
  • Centralising reprographics services to improve efficiency, consistency and service delivery across the organisation.
  • Consolidating and simplifing billing and reporting to provide complete visibility of print costs.
  • Creating a scalable deployment model supporting over 100 project sites, ensuring new locations could be brought online quickly with minimal disruption.
  • Establishing a global support framework with consistent service levels, proactive device management, and a single operating model across every region.
THE RESULTS
  • £1.3m+ annual savings.
  • Cost stability despite significant business and revenue growth.
  • Future-proof print infrastructure capable of scaling up or down with the organisation’s growing needs.
  • Faster deployment of print services across new project sites worldwide.
  • Improved user experience through consistent devices, processes, and support.
  • Reduced supplier complexity through a single, globally managed service.
THE IMPACT

Print became a reliable, secure and consistent service that could grow alongside the business. By standardising the print environment and improving visibility and control, the client was able to support continued international expansion without increasing print costs. The client also benefitted from stronger governance, a better user experience, and a platform ready for future growth.

02
Case Study

Global Healthcare Print Transformation

THE CHALLENGE

A leading global healthcare organisation was operating with multiple print providers, inconsistent standards, and limited visibility of print performance across its estate. Critical clinical and business processes relied on print infrastructure that had evolved over time, creating unnecessary complexity, operational risk, and missed opportunities for cost optimisation. The organisation required an independent consultancy partner to develop a clear global strategy, support procurement, and design a future-ready print environment that could meet the demands of a highly regulated healthcare sector.

THE SOLUTION

Working closely with key stakeholders, we carried out a detailed review of the existing print estate, identifying opportunities to improve efficiency, strengthen governance and create a consistent global operating model. Our consultancy services included:

  • A comprehensive assessment and benchmarking of the existing print environment.
  • Development of a global print strategy to standardise technology, processes, and service delivery.
  • Management of the end-to-end procurement process, from requirements gathering through to supplier selection and contract award.
  • Proposal of a secure print solution aligned with the organisation's operational and compliance requirements.
THE RESULTS
  • A clearly defined roadmap for achieving significant cost savings.
  • Greater resilience and reliability for business-critical print services.
  • Improved visibility of print usage, device performance and overall expenditure.
  • A standardised framework to support future growth and ongoing optimisation.
  • Enhanced governance and reporting, helping the organisation make informed, data-driven decisions.
THE IMPACT

By developing a clear global print strategy and guiding the organisation through procurement and solution design, we helped establish a secure, standardised and scalable print environment. The result is a more resilient service that supports critical healthcare operations while providing the visibility, governance and flexibility needed for long-term success.

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